Fursuit Terms of Service

General

I reserve the right to refuse any commission or sale at any time for any reason.
I will only work with adults age 18 and up.
I reserve the right to share photos of completed fursuits made by me on my website and social media.
You may share my photos of your fursuit made by me on your social media.
I will require a well-made duct tape dummy for fullsuits to ensure the best fit.

I will require a clear, safe-for-work reference sheet of your character to work from. This reference should have at least one unobstructed front view and at least one unobstructed back view of your character. Preferably, the reference sheet would be created digitally and without shading, but I will work with what you have.
If you do not have a reference, I am happy to make one for you at my standard rate.
Artistic liberty commissions will not require a reference sheet immediately. I will work with you to create a design you are happy with based on any direction or requests you give me. Artistic liberty commissions also include any of my adoptable fursuit designs - no additional reference is needed with these.
The character must belong to you. I will not create a fursuit made after copywritten or licensed material (ex. Pokemon, Digimon, Disney, etc)
AI generated references are not acceptable.

Quotes are available to those seriously considering purchasing a fursuit, but it is a good idea to look at the price page to get an idea of what you can expect. Complex designs may have a higher cost, and material costs can vary greatly from project to project. [Quote form link]
All prices are in USD.
Payment is accepted through Paypal or Square invoicing at this time. Payment plans are only available via Paypal. Cash can be accepted in person at a convention or within a 40 mile radius of Nashville, TN. Mailed cash is not acceptable. Cryptocurrency is not acceptable.
Payment Plan: I will send an invoice that allows partial payments, and you may pay on it any amount at any time as you are able. Materials are ordered once enough is paid to do so. If there are no payments made for six months without prior discussion, your commission may be terminated and all payments and materials considered forfeit with no refund. If there are no payments and contact cannot be established in six months, you may also be blacklisted from future commissions. It is important to be communicative if you fall on hard times and need extra time to make a payment.
Work begins once the project is fully paid off.

Turnaround time will be discussed with each client. Fursuits are unique, and something with a lot of details may take longer!
I cannot guarantee deadlines, however, I will do my best to meet them.
I do not accept "rush fees".
Client understands that I am still very new to this craft and may take a little extra time learning new techniques! You will be kept informed if these delays happen.

Once fully paid, you will be added to the queue, as well as the "family" Telegram chat with other clients. Work-in-progress photos are posted here, along with plans, general communication, and convention meetups. If you do not wish to be added, that is fine - I will communicate with you privately!
Major character design changes are acceptable as long as I am notified before any fur gets cut! Minor changes that do not require new materials can sometimes be made at any point during the building process, just let me know as soon as possible!
You are involved every step of the way! From materials selections to finer details, I will work closely with you and ask for input throughout the project.
Fur samples can be mailed when necessary!

If I cancel your commission, you will receive a full refund.
If you cancel your commission, you will recieve a full refund if no materials have been ordered and no work has been started. You will recieve a 50% refund if materials have been ordered and work has been started.

Shipping cost responsibility will fall on the buyer. I have access to cheaper shipping rates, so we will decide together which shipping method works best for you.
International shipping is available. Buyer is responsible for any customs fees.
Convention delivery is available and does not incur any extra cost.
In-person delivery, away from conventions, is available within a 40 mile radius of Nashville, TN at no extra cost.

If you notice any problems upon receiving your fursuit, I am happy to repair it for you at no cost to you within a month of the fursuit's arrival.
One year warranty: Any popped seams, fitting issues, adhesive failures, and other construction problems can be fixed for free within the first year of you receiving your fursuit. Normal wear and tear is not considered a construction problem. Client is responsible for shipping costs. If you want to make the repair yourself, I am happy to offer advice and instruction on how to do so! Unauthorized alterations void this warranty, so please contact me before making alterations if this is of concern to you!
Repairs, edits, and refurbishments are done on a case-by-case basis.
I may refuse a repair if I feel you have intentionally damaged your fursuit.
Updates and Refurbs: As I make improvements to my work over time, older pieces may be eligible a refurb or update to meet my current standards at a reduced rate. This is discussed on a case-by-case basis.

I operate out of a home with a dog. The dog is kept out of the work room, and all fursuit products are vacuumed before being sent out. However, please do let me know if you have an allergy, so I can dedicate extra time to ensuring your safety!
This is a 100% smoke-free environment.

I will not work with anyone part of a hate group (ex. Furry Raiders, Nazis, racists, etc). No exceptions. If I find out that you belong to a hate group, your commission will be refunded in full and you will be blacklisted.
I will not give a costume any features that fall under cultural appropriation.